Customer Service Contact us here or call 855-693-4648.
We are committed to making your FIN e-cigarette experience thoroughly satisfying.

Shipping

FIN products purchased from our online shop will typically ship out in 1-2 business days after receipt of credit card authorization. Shipping transit times vary by zip code.

30–Day Money Back Guarantee: Returns and Exchange

If you are not satisfied with your FIN purchase, you may return your order within 30 days for a refund. Please request an RMA from FIN by contacting us at 855-693-4648. Fill out the RMA form and place the form, along with all items from your order in a padded envelope and mail it to FIN at the address on the RMA form. Please allow 1-2 weeks for processing. All refunds will be issued to the credit card used for the original purchase. The cost of missing items or items that are in poor condition may be deducted from your refund.

Affiliate Program

Become an affiliate for FIN e-cigarettes and share the satisfaction. FIN offers all its quality products to the adult smoking public and you can too. Most people are eligible to promote FIN. Sites will be rejected that promote illegal activities or that promote discrimination based on sex, race, religion, nationality, disability or sexual orientation. There is NO CHARGE to become a FIN affiliate. You can use any of the supplied advertising materials located within the FIN affiliate system to advertise FIN on any site as long as it does not contain or promote illegal content.

For further information regarding our affiliate program, contact us.

Returns and Refunds

If you are not satisfied with your FIN e-cigarette purchase, you may return your order within 30 days for a refund. Please request an RMA from FIN Branding Group LLC by contacting us at 855-693-4648. Fill out the RMA form and place the form along with all items from your order in a padded envelope and mail it to FIN Branding Group LLC at the address on the RMA form. Please allow 1-2 weeks for processing. All refunds will be issued to the credit card used for the original purchase. The cost of missing items or items that are in poor condition may be deducted from your refund.